1. Introduction
Welcome to Luckyball. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://luckyball.games, use our mobile application, and engage with our services (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Services.
2. Data Collected
2.1 Personal Information
When you register for an account, use our Services, or interact with us, we may collect personal information that can be used to identify you, such as:
- Name
- Email address
- Phone number
- Date of birth
- Payment information (e.g., credit card details, billing address)
- Identification documents (e.g., driver’s license, passport) for verification purposes
2.2 Non-Personal Information
We may also collect non-personal information about your interactions with our Services, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited and time spent on our website
- Referring URL
- Cookies and similar tracking technologies
3. How We Use Your Information
3.1 To Provide and Improve Our Services
We use the information we collect to:
- Create and manage your account
- Process transactions and send related information
- Provide customer support
- Personalize your experience
- Improve our website and Services
3.2 Marketing and Communications
With your consent, we may use your information to:
- Send promotional materials, updates, and offers
- Notify you about changes to our Services
- Conduct surveys and gather feedback
3.3 Legal and Compliance
We may use your information to:
- Comply with legal obligations
- Enforce our terms and conditions
- Protect our rights, privacy, safety, and property, and that of our users
4. How We Share Your Information
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
6. Your Choices
6.1 Account Information
You may update or correct your account information at any time by logging into your account settings. If you wish to delete your account, please contact us. We may retain certain information as required by law or for legitimate business purposes.
6.2 Cookies and Tracking Technologies
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Services may become inaccessible or not function properly.
6.3 Marketing Communications
You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email. Even if you opt out of receiving marketing messages, you will still receive non-marketing communications (e.g., account notifications, transactional messages).
7. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Services, you consent to such transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [Insert Contact Email]
- Address: [Insert Company Address]
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.